Legal information regarding the publisher of reserver.ca, its hosting and dispute resolution is provided below, in line with Quebec practice and the transparency requirements applicable to e-commerce.
Site publisher
Reserver.ca Inc. ("Reserver.ca"), incorporated and registered with the Registraire des entreprises du Québec, with its principal office at 4388 Rue Saint-Denis, Suite 200 #1050, Montréal (QC) H2J 2L1, Canada.
CITQ accommodation provider number: registered. GST and QST numbers: active. General contact: partenaire@reserver.ca · 1-833-335-2583.
Publication director
The publication director is the legal representative of Reserver.ca Inc.
Hosting and infrastructure
The reserver.ca site is self-hosted on Reserver.ca infrastructure, fronted by Cloudflare, Inc. (101 Townsend Street, San Francisco, CA 94107, USA) for CDN, security and DDoS protection. Transactional email is sent via Postmark (Active Campaign LLC). Payments are processed by GuestyPay (Stripe Payments Canada, Ltd.).
Intellectual property
All content published on reserver.ca (trademarks, logos, text, photographs, videos, illustrations, source code) is the exclusive property of Reserver.ca or its rights holders, and is protected by Canadian and international copyright and intellectual property laws. Any reproduction, in whole or in part, is prohibited without prior written permission.
Mediation and dispute resolution
In case of dispute, you may submit a written claim to info@reserver.ca. We commit to providing a reasoned response within 15 business days. Failing an agreement, you may contact Quebec's Office de la protection du consommateur (opc.gouv.qc.ca) or the competent courts of the judicial district of Montreal.
Accessibility
Reserver.ca strives to comply with WCAG 2.2 level AA. If you encounter an accessibility barrier, please write to info@reserver.ca and we will act quickly.
For any question about this document, please email us at info@reserver.ca.